ewiget
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Beware of Web Hosting Gotchas - 2005/06/15 14:55
Here are some things to watch out for when selecting a web host. Some are tricks, some just business practices of the industry or minor problems. You can usually find them by carefully reading host's terms of use and acceptable use policies.
We do not do any of these practices at Xtreme Web Hosts. You can find out more information on selecting a web host at http://www.webhostingratings.com
* "Unlimited" Accounts. This is usually just an advertising gimmick. Almost all hosts that have "unlimited" plans, specify in their Acceptable Use Policies that no site can use an "excessive" amount of resources. If you use too much disk space, bandwidth, or CPU time, these "unlimited" hosts will ask you to upgrade or leave. We recommend against using "unlimited" hosts so you know exactly what you're getting.
Xtreme Web Hosts does not have entirely Unlimited Accounts. All of our accounts have a specific amount of bandwidth and disk space you may use each month. All other features of our hosting packages are limited by the amount of bandwidth and disk space you have purchased. For example, you can assign 10,000 email addresses as long as you stay within your alloted disk space and bandwidth.
* Daily transfer limits. Very few hosts have such limits, but you should be aware that you can't just multiply by 30 to get the monthly transfer limit because transfer usage is uneven.
Xtreme Web Hosts does not have any daily transfer limits.
* Setup fees. Few hosts hide the fact that there is a setup fee until you get to the signup page.
Xtreme Web Hosts does not have any setup fees for NEW Accounts.
* PayPal-only payment. Few hosts only accept payment by PayPal, not by a credit card.
Xtreme Web Hosts prefers Paypal payments for both parties (our clients and our protection) but we also accept other payment methods.
* Limits on file size. Some hosts limit maximum sizes of files (not to the total space used for all files, but the maximum size of a single file). This can prevent customers from putting files for download or having big graphics.
Xtreme Web Hosts does not have any limits on file sizes.
* Not allowing downloads. Some hosts won't let you use a large percentage of your available transfer for file downloads.
Xtreme Web Hosts does not have any limitations on downloads as long as the traffic is within your hosting agreement on bandwidth.
* FTP transfer limit. Few hosts have limits on FTP use.
Xtreme Web Hosts does not have any limitations on FTP use as long as the traffic is within your hosting agreement on bandwidth.
* Bad uptime guarantees. These guarantees usually have multiple qualifications, such as making only unannounced uptime count, often making them useless.
Xtreme Web Hosts stands behind its uptime guarantee or we credit your account.
* Limit on database size that is only listed in the terms of use.
Xtreme Web Hosts does not have any limitations on database size as long as it is within the amount of disk space you purchased with your hosting account.
* Very high extra space and additional transfer costs. It is normal for extra space and transfer to cost more than they do for the initial account, but these additional costs can often be way too high.
Xtreme Web Hosts monitors each clients disk space usage and bandwidth. If you continually exceed your disk space or bandwidth, we simply ask you to delete some files or increase your bandwidth and disk space by upgrading your contract.
* No emergency phone number. Many cheapest hosts only have email or chat support.
Xtreme Web Hosts clients are assigned a specific support technician to contact in case of emergency. The support technician assigned to your account will provide a cell phone number to you when the account is created. This allows you 24/7/365 service with your assigned technician. We also offer email and trouble ticket support for more general support questions at our web site.
* Severe limits on resource use. All hosts impose some CPU limits on shared plans but some hosts forbid all resource intensive scripts, such as message boards.
Xtreme Web Hosts restricts usage of improperly programmed scripts which will cause services to hang or create memory leaks. If your script does not cause these problems, we will not restrict it.
* Slow setup. Many hosts are not fully automated (sometimes to prevent fraud) and the setup can take a couple business days.
Xtreme Web Hosts average set-up time is within 6 hours of payment being received.
* No support on weekends.
Xtreme Web Hosts technical support is available 24/7/365 through our web site and your individual support technician is also available 24/7/365 through their cell phones.
* High domain name prices. We don't recommend using hosts for domain name registration because many hosts' prices are not very competitive.
Xtreme Web Hosts resells domain names at or very slightly above costs.
* No control panel. This may be OK for experienced webmasters but many new users need a control panel.
Xtreme Web Hosts has CPANEL available on all of our hosted accounts.
* No POP access to emails. Some hosts only offer Web access to site's email accounts.
Xtreme Web Hosts offers both POP and Web Based email on all of our hosted accounts. The choice is yours.
* Limit on monthly site hits. Few hosts do that in addition to transfer limits.
Xtreme Web Hosts only limitations on our hosted packages are the disk space used and the bandwidth used. You can have as many hits as you like within these limitations.
* Long commitment to the host required.
Xtreme Web Hosts has monthly/yearly contracts that begin when payment is recieved and account is set up and terminate when the account is not paid when due the next month/year.
* No money back guarantee.
Xtreme Web Hosts offers a money back guarantee. If you are not satisfied, we are not doing our job!
Ed Wiget
Technical Support
http://www.xtremewebhosts.com |
